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How can we help?
Our support team is available 24/7
Average response time: 30 minutes
Average response time: 30 minutes
Telegram Support
Fastest response • Usually within 5 min
WhatsApp Support
Mon–Sat 9am–9pm
Email Support
support@fastwin.com • Reply in 24hrs
My payment was deducted but wallet not credited â–¾
If your payment was deducted but wallet not credited within 30 minutes, please contact Telegram support with your UTR/transaction ID. Funds are usually credited within 1 hour after manual verification.
How long does withdrawal take? â–¾
Withdrawals are processed within 2–24 hours on working days. UPI withdrawals are usually faster (2–4 hours). Bank NEFT may take up to 24 hours.
My bet result is wrong or missing â–¾
Game results are generated automatically. If your order shows PENDING for more than 5 minutes after the round ended, contact support with your Period ID and bet details.
How do I change my password? â–¾
Go to Profile → Settings → Change Password. If you're locked out, use Forgot Password on the login page or contact support.
What is the minimum withdrawal amount? â–¾
The minimum withdrawal amount is ₹200. There is a 5% TDS deduction as per government regulations on winnings above ₹10,000.